GUARANTEE: All merchandise is unconditionally guaranteed to be free from defects of material and workmanship. Any merchandise found to be defective will be replaced. Cornerstone Collectibles makes no other warranties, expressed or implied. Cornerstone Collectibles does not assign determination of defective materials or workmanship to anyone other than itself. If factory deems merchandise as defective, return the merchandise for replacement or credit.

RETURNS: All claims must be made within 5 days of receipt of merchandise. Returns must be authorized by the factory. Any returns not authorized will be refused or returned to sender. No returns will be accepted for imprinted or special order merchandise unless it is determined to be defective by the factory. All work is generally considered custom and returns for reasons other than workmanship or defects are not acceptable. No replacement or credit will be issued for merchandise which is unavailable for return to the factory.

CHANGES/CANCELLATIONS: All orders are considered firm. Any change, other than quantity, to the order once in production will be billed for any work done plus any additional work required by the change. Changes in quantity can be made prior to the start of production. If a change in quantity occurs after the completion of any portion of production, the change will be treated as a separate order and billed accordingly. Any change made after the start of production will delay shipping. If a cancellation is necessary, all costs associated with work performed to date of cancellation will be invoiced. Cancellations must be in writing and acknowledged by Cornerstone Collectibles.

PHOTOGRAPHIC IMAGES:  Full-color or black and white images can be used. We accept most electronic media options including e-mail. Please use highest resolution available to you. Image quality is based on actual submission.